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Frequently Asked Questions

What is Ennotrace?

Ennotrace is a software solution startup that empowers brands to share their product stories. Our traceability platform helps brands capture and verify product journey data from sourcing to delivery.

What kind of businesses use Ennotrace?

We started in the jewellery industry however our solution works with brands of all sizes who are exploring transparency and digital product passport solutions.

What kind of data can I trace?

Everything from material origin, manufacturing locations, supplier names, certifications, dispatch dates, invoice details and more. This is all tied back to product SKUs and traced for every order.

Is storing data on the blockchain secure?

Yes and you don’t need to be a blockchain expert to benefit. Ennotrace handles the complexity behind the scenes, ensuring your verified data is securely recorded and permanently stored. This creates an auditable record that boosts brand credibility and customers trust.

How is this different from just saying something is “sustainable” or “ethical”?

With Ennotrace, the claims you make are proven. The data, steps and sources behind every product is showcase for everyone to see.

What if my suppliers aren’t ready?

No problem. We support brands and suppliers at any stage of digital readiness. Our team works closely to understand key processes, identify data points and guide them through onboarding and training.

How do I share this information with customers?

With every product order, we generate a simple digital product story link that can be embedded onto your website. This gives customers a transparent view into the journey the product takes before it is delivered to them.

How long does it take to get started?

Timelines vary based on your internal setup and supply chain complexity. Some brands launch within weeks, others may need more time. Book a demo and we’ll help you assess your traceability needs, build a roadmap and guide your team and suppliers through onboarding.